Reference

mp2121 Privacy Policy for Your Account

The mp2121 Privacy Policy explains how we handle your account details, phone verification, wallet records and device access when you use our site.

Account clarityWallet recordsDevice controlsPolicy access
mp2121 mp2121 Privacy Policy for Your Account
CONTACT ROUTES

Get Privacy Help Near Your Account

A clear contact route helps you act on the Privacy Policy without searching through unrelated pages.

Policy request Use the support route shown inside your account to ask how we collect, use…
Wallet record For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, share the…
Access concern If a phone verification step or device sign-in looks unfamiliar, contact support through the…
DATA PRACTICE

Six Ways We Handle Your Data

We keep the operational side of this policy specific: account access, phone checks, wallet records and browser behaviour each have a clear purpose.

Account details

We use the account details you submit to create your profile, connect phone verification and respond to account requests.

Phone verification

A phone verification event confirms that the person entering the account step controls the contact number provided.

Cookies

Cookies and similar browser storage can keep a session connected, remember a selected setting and help us detect unusual sign-in…

Payment records

A wallet action through DANA, OVO, GoPay or QRIS can produce a reference, status and time record.

Device security

When you sign in, we may use device and browser signals to identify repeated or unusual access.

Retention requests

We retain each category only as long as its account, security, payment or legal purpose requires.

Privacy Policy Questions About mp2121

These answers address the searches we receive most often about the mp2121 Privacy Policy. They cover the records created during account opening, phone verification, browser access and local wallet activity. For a request tied to your own account, use the support path shown after sign-in and include the relevant reference without sharing a password or verification code.

The mp2121 Privacy Policy covers account details, phone verification events, cookies, device signals, support messages and payment references. It explains why we use each category, how we protect access, how long records may remain and how you can ask about a record connected with your account.

Yes. The Privacy Policy covers the account-side record created when you use DANA, OVO, GoPay or QRIS, including a visible status, reference and time. Bank transfer and virtual account activity can also create reconciliation records. We do not need your private wallet password for that account check.

Use the support route shown inside your account and identify the record you believe is incorrect. Include the contact detail linked to your profile and a clear description of the requested correction. We may ask for an account step to confirm identity, but never send a password or code.

Cookies can keep your sign-in session working, remember a selected setting and help identify unusual browser activity. They may behave differently on a mobile browser and desktop browser. You can adjust cookie controls in your device browser, though restricting them may interrupt parts of account access.

The Privacy Policy treats phone verification as an account-security event. We use it to confirm control of the contact number and connect the verification result with the correct profile. Keep codes private. If a verification event was not yours, contact support through the account path promptly.

You can ask about deletion through the support route linked to your account. We review the request against the purpose of each record and any retention requirement that depends on local law. We explain which data can be removed, which must remain and what account step follows.

The policy is written for the account and device activity handled through our Indonesia access path, including DANA, OVO, GoPay, QRIS and Indonesian bank references. Availability and eligibility depends on local law. Check the current policy text before opening or continuing an account.