Reference

Terms & Conditions for mp2121 Accounts

mp2121 Terms & Conditions set the account, wallet and lobby rules before you open an account.

Account clarityWallet recordsLocal-law accessPolicy contact
mp2121 Terms & Conditions for mp2121 Accounts
TERMS CONTACT

Where To Ask About Account Rules

A clear contact path helps when a Terms & Conditions question affects your login or wallet status.

Account wording Ask through support chat when a clause about phone verification, duplicate details or account…
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, keep the receipt…
Access request If access changes after a device switch or verification check, contact us from the…
RECORDS AND CONTROL

How We Apply These Terms

The policy is easier to use when each account action leaves a clear record. We connect phone verification, wallet references and access decisions to the account details you…

Submitted details

We use the account details you provide to apply the Terms & Conditions, complete phone verification and match a wallet…

Cookies and sessions

Cookies may keep your selected language, login session or device route available.

Account security

Your account terms require you to protect login details and avoid sharing access.

Wallet evidence

Keep DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipts until the transaction status is settled.

Retention requests

The active policy explains how long account, security and transaction records may be retained for operational or legal reasons.

Policy changes

When we change these Terms & Conditions, we place the updated wording where you access the account.

Terms & Conditions Questions Answered

These answers address the policy searches we hear most often before an account is opened. They cover access, personal records, wallet evidence, device changes and contact rights without replacing the full Terms & Conditions. If your situation is specific, use support chat with your account reference and the payment or device detail involved.

They cover account creation, phone verification, permitted access, wallet records, device security, policy changes, account closure and contact routes. They also explain how access to areas such as Ceme Keliling Room or Fishing War Mobile Play is handled where local law permits.

Yes. Access and eligibility depend on local law. Our Terms & Conditions apply only where local law permits, and we may ask for account or phone checks before access is available. If your location or status changes, contact support chat before opening another account.

Phone verification connects the account to a reachable contact and helps us apply the account rules consistently. A new device, changed number or mismatched detail may require another check. The Terms & Conditions explain the step and the support route if it does not complete.

Keep the receipt and reference for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity until the status is settled. Our Terms & Conditions allow us to compare that evidence with your account record when a wallet status needs clarification.

You can contact support chat to request a correction when an account detail is inaccurate. Tell us which field is wrong and provide the relevant verification detail. We assess the request under the current Terms & Conditions and may need to confirm account ownership.

Cookies can preserve a login session, device route or selected setting, so clearing them may lead to another login or phone check. The policy explains the cookie purpose and your browser choices. Cookie settings do not remove account obligations under the Terms & Conditions.

Use support chat from your account path and state whether you need a policy explanation, a record request or account closure. Include your account reference, not another person’s details. We explain the applicable Terms & Conditions and any retention requirement before processing the request.